Roeville Products

About t4

t4 is the passenger reservation solution for ALL operators, with the processing power, scalability and security expected of a true client server database product. Based on the SAP - Advantage Database Server (ADS SQL), t4 currently powers the majority of household name Tour Operators in the UK and is responsible for the administration of millions of passenger holidays and daytrips every single year.

Designed to support and manage the entire operation, t4 meets all requirements of a modern day operation from enquiry through booking, reporting through to financial management. Payment processing is all handled by the system as well as email confirmations, rooming lists and other passenger communications.

We continue to extend the range of business functions to meet the exacting needs of all organisations, including an optional graphical interchange/pickup management tool and our e-commerce platform WebRes that hosts and drives the websites of hundreds of Tour Operators every single day, 365 days a year.

Full Hosted Website for Holiday & Daytrip Sales

t4 is a natural partner to WebRes - our market leading e-commerce web site, which links your tour programme to the internet, allowing clients and travel agents to book tours and excursions from their computers, tablet devices or smartphones.

Features

t4 boasts a wide range of support and features that keeps growing thanks to regular support and updates.

Tours Finder

Direct and travel agent bookings

Confirmation, ticket and travel documents

Email direct and agent booked confirmations

ATOL certificates for bonded air holidays

Interchange based routing system

Home collect with door to door pickups

Full refund credit note (RCN) support

Visual route planning application (at extra cost) *

Rooming lists - interim and final

Pre-build hotel room allocations

User definable seat-plans

Travel insurance

Tour profit/loss and VAT reports

Cash and sales daybooks

Accepts a single payment across multiple bookings

Gift voucher sales and redemption functionality

Brochure enquiry system and customer waiting list

Travel club with loyalty points

Batch email/letter tour correspondence

Marketing system with custom data extracts

Live booking monitor with year on year comparison

Sales and advertising statistics

Built in HTML editor for custom letters and Emails

Rapid addressing with AFD Postcode

Links to Sage Line 50 & Line 100

Choice of payment card processing gateways

And much more....

Simple and Easy Tour Creation

Loading your tour programme is straightforward, with no limit to the number or types of departures which can be operated. All hotel accommodation, options - such as show tickets - and coach seating plans can be assigned per tour and shared across multiple coaches.

In addition to the robust core reservation system we have added a host of useful features including contracting for hotels, ferries, airlines, coaches and other tour inventory. These can be contracted in advance, accurately managed and then assigned to tours as they are built.

The flexible pickup system handles interchange, home collect and line of route models and we have built an impressive mapping application to manage the operational and financial aspects of routing.

An internal document archive records PDF copies of all client and agent confirmations for review from within a booking. Travel agent support has been enhanced considerably and agents are encouraged to book direct through WebRes.

t4 keeps tabs on many aspects of your operation, and a comprehensive Audit Trail is available to monitor user activities. The cash daybook and agent batch payment system gives total control over the financial integrity of the product, including real time payment card processing using Opayo.

A categorisation system allows tours, clients, bookings and enquiries to be profiled for analysis, customer history and market extract purposes. The marketing system incorporates regionalisation and custom data-mining for highly targeted campaign extracts based on the clients historical records.

Integrated Gift Voucher System

A configurable Voucher handling system is provided for the issue and redemption of gift, holiday and compensation vouchers. There is a powerful client loyalty points system based on frequency and duration of travel which can integrate with the Voucher system. Gift vouchers can also be sold on-line through WebRes.

t4 has excellent support for companies operating multiple brands; they can be operated from the same data set to facilitate consolidation etc, or operated in parallel by using the Multi Company licensing model. A fast switch allows users to effortlessly move between the various brands. Each brand can have its own customised client facing document layouts and card payments can be sent to brand-specific merchant accounts.

Multi-branch support allows payment analysis and booking trends to be segregated. A real-time monitor shows booking activity from the head office, each individual branch, travel agents and direct internet bookings for the current day compared to the same day the previous year.

There are no feature restrictions on the base4 system, but there is an ever growing gallery of external applications developing to fit the needs of different businesses. These include interfaces to third party applications including financial and CRM systems and web consolidators including Door2Tour.com and Travel 55.

We also offer a scheduling tool to automatically run background database tasks including data exports and automatic management reports and can link with SMS texting and email marketing applications.

Tour Reports

t4 has a broad portfolio of tour reports which can all be viewed on screen, printed, or saved in PDF format for emailing to external suppliers. Standard management reports include daily booking activity, marketing responses and booking performance statistics plus a host of other useful formats. Operators with non-standard reporting needs benefit from the Custom Extract feature which executes custom-written SQL scripts to deliver almost infinite permutations of data into Excel format files which can be opened immediately from within t4.

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Our Reservation Software

Roeville have been providing quality coach software tour and private hire reservation systems for coach and bus operators for over 30 years and we pride ourselves on delivering value for money solutions with first rate support along with regular update and product enhancements.

PHCloud
Coach & Private Hire

t4
Tour Management

Routing App (for t4)
Advanced Graphical Routing

WebRes
Full E-commerce Tour Sales Website

About t4

Full Hosted Website for Holiday & Daytrip Sales